FAQs

1. What makes Bambee products different?

At Bambee, we design baby gear for modern parents — combining safety, comfort, and style in every detail. Our products are ASTM tested, thoughtfully engineered, and created to make everyday parenting simpler and more joyful.

2. Are Bambee products safe for my baby?

Yes. All of our products meet or exceed international safety standards, including ASTM certification. Every item is carefully tested for durability, stability, and child safety before it reaches your home.

3. Where do you ship?

We currently ship across the United States through our Amazon store and to the US and rest of the world directly from bambeebabyproducts.com. International shipping options will be added soon — join our newsletter to be the first to know.

4. How long does delivery take?

Most U.S. orders arrive within 3–5 business days. Expedited shipping options are available at checkout. Tracking information is sent as soon as your order ships.

5. What is your return policy?

We offer a 30-day hassle-free return policy. If your product is unused and in its original packaging, simply contact us to start the process. Refunds are issued to your original payment method once the return is received and inspected.

6. Do Bambee products come with a warranty?

Yes. All Bambee products include a 12-month limited warranty covering manufacturing defects. To register your warranty, please keep your proof of purchase and contact our support team with your order details.

7. How do I clean and care for my Bambee product?

Most Bambee products feature easy-to-clean, wipeable fabrics and removable covers where applicable. For best results, please check the care instructions provided with your product.

8. How can I contact Bambee?

You can reach us through our Contact Page. We aim to respond within 24 hours on business days.

9. What is your Privacy Policy?

We respect your privacy. Bambee only collects the information needed to process your order and provide customer support — we never sell or share your data with third parties. All transactions are secured with industry-standard encryption to keep your details safe.

10. What are your Terms & Conditions?

By purchasing from Bambee, you agree to our Terms & Conditions:

  • Prices are listed in USD and may change without notice.

  • Payment must be completed before shipping.

  • Shipping times are estimates and may vary.

  • Returns are accepted within 30 days if products are unused and in original packaging.

  • A 12-month warranty covers manufacturing defects only.

  • We reserve the right to refuse service in cases of fraud or misuse.

  • Use of our website constitutes acceptance of these terms.